Returns & Refunds

At Virelle , your satisfaction is our priority. We want you to love every purchase, which is why we offer a simple and hassle-free return policy.

14-Day Money-Back Guarantee

If you're not completely satisfied with your purchase, you can return eligible items within 14 days of delivery for a full refund—no questions asked.

Return Eligibility

To be eligible for a return, items must:

• Be unworn, unwashed, and unused.

• Have all original tags attached.

• Be returned in their original packaging.

• Be free from stains, damage, perfumes, or any signs of wear.

Non-Returnable Items

The following items are not eligible for return:

• Gift cards.

• Final sale items.

• Personalized or custom-made products.

Refund Process

Once your return has been received and inspected, your refund will be issued to your original payment method within 5–10 business days.

Need Help?

If you have any questions about returns or refunds, our customer support team is always here to help.

Thank you for choosing Virelle.